Client Testimonials - Eugene, Oregon - Arnold Law Office, LLC, Attorneys at Law


The firm is proud that most of its referrals come from clients and other attorneys. Our goal in every case is to make our clients into former clients as quickly and inexpensively as possible. At the end of every case, we mail our clients a client service questionnaire in order to improve our representation of clients in future cases. It’s called the “practice” of law for good reason.

The following comments were made by clients who have chosen to share their experiences anonymously. If you would like to submit a testimonial of your own, you can do so by filling out the form at the bottom left side of this page. Use “anonymous,” initials, or “n/a” where appropriate.


WL: “I’m very happy that I contacted Arnold Law Office. I was represented by Rogelio Cassol as he guided me through my legal situation. Worth every penny. Thank you.”

J.L. “I trust Arnold Law. They’re here when you need them most. Thank you!”

Custody Client: “I cannot say enough about Jacy Arnold’s incredible ability to listen to her clients, give updates as to the status of a case, attention to detail, and give an amazing overview of what one’s case entails. Jacy Arnold is an amazing attorney and one whom I highly esteem. She is adept and her knowledge of the laws, statutes, etc. is incredible. She is a straight shooter and does not waste time. She is highly recommended and a pleasure to work with. In addition, she knows how to handle what would be considered “complex cases.” Superb attorney!”

Business Client: “I was Jacy’s first client, after she passed the Bar. In the past 9 years, it has been a pleasure watching her grow into one of the finest lawyers in Eugene. Jacy is very professional and knowledgeable. She is very detail oriented and has excellent presence in the courtroom. I have utilized her services, both in disputes and in lawsuits. I would highly recommend her counsel.”

Custody Modification: “I don’t feel the need to be anonymous. Jacy represented me in 2002. My son’s father had decided he wanted custody of our then 12-year-old son and had me served in California where I lived. My son’s father was and still is one of the football coaches at the University of Oregon. They had just come off of a great winning year and had won the Fiesta Bowl. He had status, fame, clout and a whole lot more money than I did. He also had an attorney who had been practicing over 30 years in Eugene. To top it all off, our son stated that he wanted to try living with his father. I was not mad at him for this; I understood. He was only 12 and loved being around all the football players. I would want that too if I were a 12-year-old boy. However, I told him it was my job to do what was best for him, not give him everything he wanted.

“I have to say that God was watching over me when I tried to find an attorney in Oregon while living in California. The only thing I could think of was to call the Bar and get a list of attorneys I could interview over the phone. Right after I spoke with Jacy I knew she was the one. She had only been practicing a couple of years then, but I knew she was smart, sharp, tough and loved the law. She listened to me and was straight honest with me. She told me what I needed to do and she did everything she needed to do and more. I tried not to need hand holding, but when I did need it she gave it. She had compassion, knowledge, confidence and strength. What a great and rare combination in an attorney!

“When the trial started the opposing side had professional football players, other coaches and my son to testify for them, but I had Jacy on my side. I could not see it at the time, but afterwards I knew: They never stood a chance! His father and his attorney went down in flames and my son was raised with me and his other siblings and is now glad I fought.

“Jacy was everything I needed an attorney to be and more. If you need the best, hire the best! She even managed to keep expenses low and got things done quite quickly. I will be forever grateful to Jacy.”

Prompt, confident service: “Thank you! I appreciate the prompt, confident, personable service that I received from Arnold Law Office. I recommend them to anyone that is looking for a lawyer who doesn’t miss a thing! Thanks, Rogelio!”

DUII Client:“Straight forward and to the point. No B.S.”

DUII Client: “Outstanding staff at Arnold Law. Exceeded our expectations.”

E.T. Pre-Filing Sex Crimes Case: “A mother made a totally false complaint to the police that I had sexually touched her child. Another attorney referred me to Arnold Law. When I called, I was connected to his associate, Lissa Casey. Later that day I met with Lissa Casey.

“If it ever went to trial, there would be the expense of a 10 to 14 day trial, the hit to my reputation and untold additional stress. If somehow the truth did not prevail and I was convicted, given the nature of the allegation the mandatory minimum sentence would be 75 months! It was agreed that the strategy would be to present with confidence that there was nothing to the claim with the belief it ought never go to trial; meanwhile to prepare as though a trial was unavoidable.

“Lissa got me in for a polygraph as soon as a polygrapher with a fine reputation was available. She arranged for an investigator to talk with all relevant witnesses to learn what their impressions were of the child, the mother and me. Lissa even memorized the names of all of the witnesses and mentally kept track of who was providing the most helpful comments and who had yet to speak to our investigator.

“In addition to the legal aspect, I’m appreciative of how reassuring Lissa always was to someone who had never been in such a predicament. From the beginning she let me know they didn’t believe I had done anything wrong; that their office frequently represented innocent people; and with the reputation of their firm, the DA would know they’d be in for a fight if they filed. Communication was excellent including evenings and weekends (and late at night when she was in trial).

“Every time there was a knock on my door, I was petrified I was going to be arrested. After Lissa let the detective know I had passed the polygraph, she got him to agree that if I they were going to arrest me, it would be coordinated through Arnold Law. That was a big relief.

“The end result was the DA’s office did not file.

“While the partner was kept apprised of developments (and I presume offered some insight), Lissa was the one who actively worked on my behalf. I don’t believe I could have been any more pleased with the partner than I was with the associate.”

Family Law Client.: “Arnold Law has always given me respectful and professional courtesy, and I have received better outcomes than expected when I have used your services. I am very thankful.”

L.S.: “I knew from my very first conversation with Jacy and her staff that Arnold Law would represent me. My confidence in Jacy never wavered. The highly professional representation, coupled with thoughtful and person care for my well being, enabled me to transition through a most difficult time in my life. I will forever be grateful for Jacy’s ‘jumping in and keeping me afloat’ with her steady hand on my life jacket. She was my Mae West that kept my head, and my spirit, above the water.”

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